Privacy Policy

Your Privacy Matters: How We Protect and Use Your Information

Effective Date: 12/26/2024
At ProVoice Ai, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Text-to-Speech (TTS) services. By accessing and using ProVoice Ai, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
  • Personal Information: When you register for an account, contact support, or interact with our services, we may collect your name, email address, payment information, and other details you provide.
  • Usage Data: We automatically collect information about how you access and use ProVoice Ai, such as IP addresses, browser type, device information, and usage patterns. This helps us improve our service and understand how it is used.
  • Audio Content: When you submit text for conversion to speech, we process this data to generate your audio file. This data is not stored permanently unless you choose to save or share it.
2. How We Use Your Information
We use the information we collect for the following purposes:
  • To provide, maintain, and improve ProVoice Ai's TTS services.
  • To personalize your experience and respond to your inquiries or requests.
  • To process transactions and deliver your purchased services.
  • To communicate with you about updates, promotions, and support.
  • To analyze and understand usage trends to enhance the platform’s functionality.
3. How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard security measures to protect it. This includes encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We do not share, sell, or trade your personal information to third parties, except in the following cases:
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, processing payments, or delivering services. These providers are obligated to keep your information confidential and use it solely for the purposes of providing their services to us.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, and safety of ProVoice Ai, its users, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and improve our services. Cookies help us remember your preferences, improve functionality, and gather data on how the site is used. You can modify your browser settings to disable cookies, but this may affect your experience on our platform.
6. Your Rights and Choices
You have the right to:
  • Access and update your personal information through your account settings.
  • Request that we delete your personal information, subject to any legal obligations we may have.
  • Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
7. Retention of Data
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you choose to delete your account or data, we will remove it in accordance with our data retention policies.
8. Children's Privacy
ProVoice Ai's services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data from our systems.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
support@provoiceai.com
www.provoiceai.com
By using ProVoice Ai, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.